FAQ's
Is this piece made from real crystal?
Yes. Every piece in our collection, from our Signature Sculptures to the Princess Slipper, is crafted from authentic Czech Bohemian crystal. Each item is hand-cut and polished by skilled artisans. Our premium editions are finished with genuine 22K Gold or Platinum accents, ensuring a level of luxury that meets the highest standards of craftsmanship.
How limited are these editions?
All Bohemia Royal Crystal editions are produced in strictly small quantities to ensure quality and exclusivity. Our Signature Engraved variants (22K Gold and Platinum) and the Princess Slipper are individually inspected and carry official collectible status, making them highly sought-after pieces for serious collectors.
How should I care for my crystal?
To preserve the brilliance of your piece, handle it with care and avoid all abrasive cleaners. We recommend using a soft microfiber cloth for dusting. To maintain the integrity of the 22K Gold, Platinum, and engraved details, keep the piece out of direct sunlight and avoid high-moisture environments.
Shipping questions
Where do you ship?
At this time, we ship exclusively within the United States.
How long will delivery take?
All orders are shipped via Ground shipping from our U.S. warehouse. Orders are typically processed for shipment within 2-3 business days. Once your order is shipped, you will receive a confirmation email with a tracking number.
Orders shipped via Express arrive within 2-3 business days.
Orders shipped via Next Day Air arrive within 1-2 business days.
Returns questions
What is your return policy?
Each piece is carefully inspected before shipping. Due to the collectible nature of our products, all sales are final. Returns are accepted only if your order arrives damaged or incorrect. Please contact us within 7 days of delivery if there is an issue with your order.
For more information, please review our Return and Refund Policy